Larry Lambert has helped develop the Blackboard system at Southwest College from the first group of 15 faculty members, back in 2000, to almost the entire 15,000 FTE college, today. Larry's experience in faculty training and support served him well as he developed student and faculty support for Blackboard in multiple ways, including e-mail, on-line forms, telephone, and walk-in. They currently respond to around 600 requests per day during the first few weeks of the Fall semester. Training, likewise, is provided in multiple formats ranging from on-line, to one-on-one, to training sessions. Southwest uses Blackboard for both traditional face-to-face and fully on-line courses. They have taken Blackboard from something being tried by a few instructors to the foundation of much of their teaching system.
Listen to BbFS 06 (30 minutes)