One of Jason Minkoff's duties is to direct client support for the K-12 market. As such he helps determine the work of engineering in improving the Blackboard product to meet the needs of the K-12 market.
In addition to that major responsibility, he also is the content owner of Behind the Blackboard and the new Wiki knowledge base. As such he is working to improve access to information, documentation, and downloads for all of us.
Listen to BbFS24 (25 minutes)